Terms of Service

Effective Date: April 21 2026
Last Updated: April 21 2026

Welcome to the official website of Penny Boy. These Terms of Service (“Terms”) govern your use of this website, your interactions with our brand, and any inquiries, consultations, bookings, purchases, or services offered through this website or through direct communication channels connected to it.

By accessing this website, submitting a booking request, purchasing any product or service, or otherwise engaging with Penny Boy, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website or book any service.

1. About Penny Boy

Penny Boy is the artistic brand of Massimiliano Pennella, an internationally recognized tattoo artist known for high-end custom tattoo work, with a signature traditional style and a strong focus on originality, craftsmanship, and premium client experience. The brand may operate through studio appointments, private sessions, guest spots, conventions, travel dates, merchandise, digital content, and related services.

Business details:
Legal Name: MASSIMILIANO PENNELLA
Registered Address: 131 state st, Portland, 04101 maine
Email: pennyboytattoo@gmail.com
Phone / WhatsApp: +17863251901

2. Eligibility

You must be at least 18 years old to book tattoo services unless local law expressly permits tattooing minors with valid parental or legal guardian consent and all required documentation.

By requesting a booking, you confirm that:

the information you provide is true and complete;
you are legally able to enter into a binding agreement;
you understand the permanent nature of tattooing.

We reserve the right to refuse service where permitted by law, including in cases involving age restrictions, health concerns, inappropriate conduct, or requests that do not align with Penny Boy’s artistic direction or professional standards.

3. Scope of Services

Penny Boy may offer, depending on availability:

custom tattoo services;
tattoo consultations;
bookings for studio sessions;
bookings for guest spots, conventions, and travel dates;
artwork, prints, or merchandise;
digital content, editorial content, and brand-related materials.

All services are subject to availability, artistic discretion, schedule constraints, travel commitments, and case-by-case evaluation.

Submitting an inquiry or booking request does not guarantee acceptance.

4. Artistic Direction and Creative Control

Penny Boy is known for highly distinctive work and custom designs created according to his artistic vision, including recognizable compositions and signature stylistic elements.

By requesting a tattoo, you acknowledge and accept that:

designs may be interpreted in Penny Boy’s style;
reference images are for inspiration only unless expressly agreed otherwise;
Penny Boy retains full artistic discretion over composition, color choices, placement recommendations, proportions, and final execution;
designs may be refused, modified, or adapted to ensure artistic quality and long-term tattoo integrity.

5. Booking Requests and Acceptance

A booking request made through the website, email, DM, WhatsApp, form, or any other contact channel is only a request. A booking becomes confirmed only when:

the request has been reviewed and accepted;
session details have been agreed upon;
any required deposit has been paid;
you receive confirmation from our side.

We reserve the right to decline any request without obligation to provide a detailed explanation

6. Deposits and Payments

To secure an appointment, a non-refundable deposit may be required unless otherwise stated in writing.

Deposits:

reserve your appointment slot;
compensate for design time, planning time, and scheduling commitment;
may be applied toward the final session price, unless stated otherwise.

Unless otherwise agreed:

final balances must be paid on the day of the appointment;
accepted payment methods will be communicated in advance;
failure to pay on time may result in cancellation of the appointment.

Prices may vary depending on design complexity, size, placement, session duration, location, travel requirements, and other artistic or operational considerations.

7. Travel Dates, Guest Spots, and International Bookings

Penny Boy frequently works through travel dates, guest spots, conventions, and international appointments.

For travel-based bookings:

dates and locations are limited;
scheduling may be subject to change due to travel, logistics, convention schedules, force majeure, or operational needs;
additional conditions may apply for destination-specific bookings;
clients are responsible for their own travel, accommodation, and related personal costs unless expressly agreed otherwise in writing.

We are not liable for expenses you incur independently in connection with your booking unless required by applicable law.

8. Rescheduling, Cancellation, and No-Shows

Client rescheduling

Where possible, one reschedule may be allowed with reasonable notice. Specific notice requirements may be communicated at the time of booking.

If you:

cancel too close to the appointment,
fail to attend,
arrive excessively late,
do not respond to required pre-session communications,
or otherwise make the appointment impossible to perform,

your deposit may be forfeited and a new deposit may be required to rebook.

Client cancellation

Deposits are generally non-refundable unless otherwise required by law or expressly agreed in writing.

Our rescheduling rights

We reserve the right to reschedule appointments due to illness, emergency, travel disruption, convention changes, safety concerns, force majeure, or other legitimate reasons. In such cases, we will make reasonable efforts to offer a new date or transfer your deposit where appropriate.

9. Health, Safety, and Client Responsibility

Before any tattoo session, you may be asked to complete a consent form and disclose relevant medical information.

You agree to inform us of any condition that may affect the tattoo process or healing, including but not limited to:

allergies;
skin conditions;
blood disorders;
pregnancy or breastfeeding status;
use of medication;
recent illness;
history of fainting, seizures, or healing complications.

You understand that:

tattooing involves skin trauma and inherent risks;
healing outcomes vary by person;
certain placements, lifestyles, skin types, or aftercare behaviors may affect the final result.

We reserve the right to refuse or stop a session if we believe proceeding would be unsafe, inappropriate, or professionally inadvisable.

10. Design Review and Approval

You are responsible for reviewing and approving:

spelling;
dates;
names;
placement;
scale;
orientation;
visible design elements

before the tattoo begins.

Once the stencil or design has been approved and the session has started, changes may no longer be possible.

We are not responsible for errors approved by the client before tattooing begins.

11. Aftercare and Healing

Proper aftercare is essential to the final result. You agree to follow all aftercare instructions provided.

We are not responsible for poor healing, pigment loss, infection risk, or aesthetic issues resulting from:

failure to follow aftercare instructions;
picking, scratching, friction, sun exposure, swimming, gym activity, or other prohibited behavior during healing;
undisclosed medical issues;
products used without our recommendation;
natural skin response beyond our control.

Any touch-up policy, where offered, will be communicated separately and may depend on timing, healing quality, client compliance, and scheduling availability.

12. No Guarantee of Identical Outcome

Tattooing is a handcrafted artistic service performed on living skin. Because skin, anatomy, healing response, and long-term wear vary from person to person, we do not guarantee that:

the healed tattoo will look identical to fresh photos;
colors will heal exactly the same on every skin type;
every detail will remain unchanged over time;
the tattoo will age uniformly in all body areas.

Reasonable variations are part of the nature of tattooing.

13. Products, Promotions, and Booking Extras

Any merchandise, prints, artwork, gift cards, promotional offers, or additional branded products made available by Penny Boy are subject to availability and may be modified or discontinued at any time without prior notice.

Promotional offers, discounts, vouchers, or special booking conditions may be limited in time, non-transferable, and not redeemable for cash unless expressly stated otherwise. Penny Boy reserves the right to refuse, withdraw, or cancel any promotion in cases of misuse, abuse, fraud, or operational necessity.

Where physical products are shipped, delivery times are estimates only unless otherwise agreed. Penny Boy is not responsible for delays caused by couriers, customs, or external logistics providers. Any duties, import taxes, or additional local charges are the responsibility of the buyer unless otherwise stated.

14. Intellectual Property, Brand Use, and Client Content

All content associated with Penny Boy, including but not limited to tattoo designs, artwork, photographs, videos, branding elements, logos, text, graphics, website materials, and digital content, is owned by or licensed to Penny Boy and is protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, modified, distributed, sold, or used for commercial purposes without prior written permission. Custom designs created for clients remain part of Penny Boy’s artistic work and may not be reused, reproduced, tattooed by others, or commercially exploited without express written consent.

By sending, tagging, posting, or otherwise sharing photos, videos, testimonials, or other content relating to your experience with Penny Boy, you grant Penny Boy the right to repost, publish, display, and use such content for promotional, editorial, portfolio, or brand purposes, unless otherwise agreed in writing in advance.

15. Privacy, Website Use, and Third-Party Services

By using this website, submitting an inquiry, completing a booking form, or contacting Penny Boy through any official channel, you acknowledge that personal information may be collected and processed for purposes such as responding to inquiries, managing bookings, processing payments, providing customer service, improving services, and fulfilling legal obligations.

This website and related brand channels may contain links to or rely on third-party platforms and services, including payment providers, social media platforms, booking tools, messaging apps, and external websites. Penny Boy is not responsible for the availability, content, accuracy, privacy practices, or terms of any third-party service.

Users agree not to misuse the website or communication channels, including by submitting false information, attempting unauthorized access, distributing spam or malicious material, infringing intellectual property, or engaging in abusive, unlawful, or harmful conduct.

16. Liability, Changes to Terms, Governing Law, and Contact

To the fullest extent permitted by law, Penny Boy shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of this website, any third-party platform, booking disruptions, travel issues, client non-compliance, healing outcomes, or circumstances beyond reasonable control.

Clients remain responsible for the accuracy of the information they provide, including personal details, booking details, and any health-related disclosures relevant to the service. Clients agree to indemnify and hold Penny Boy harmless from claims, losses, damages, or expenses resulting from false information, breach of these Terms, misuse of services, or unlawful conduct.

Penny Boy shall not be considered in breach of these Terms where performance is delayed, rescheduled, or prevented by events beyond reasonable control, including illness, emergencies, travel disruption, venue cancellation, technical failure, natural events, government restrictions, or other force majeure circumstances.

Penny Boy reserves the right to update or modify these Terms at any time. Any updated version becomes effective upon publication on the website or official channel. Continued use of the website or services after such publication constitutes acceptance of the revised Terms.

These Terms shall be governed by the laws of the State of Maine, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Cumberland County, Maine.

For any questions regarding these Terms, bookings, or services, please contact:

Penny Boy
MASSIMILIANO PENNELLA

131 state st, Portland, 04101 maine

pennyboytattoo@gmail.com

+17863251901